FAQ

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Q1. What kind of cartridges may I recycle?

All cartridges used in printer and fax machines can be recycled.

Q2. What do you mean by Original and Non Original?

Original Cartridge – means it has never before been rescued and reused Non Original Cartridge – means it has been rescued and reused before.

Q3. Why do I have to have 10 cartridges?

We pay for all shipping costs and we want to continue to do this. By requesting that you collect 10 (or close to it) it makes the freight costs sustainable.

Q4. What if I can’t collect 10 cartridges or my office is too small?

We offer a Reply Paid post service that is free of charge. Please call us freecall on 1800 628854 and we will provide you with the address. Then you just drop the cartridge off at the post office with your normal mail.

Q5. How do I have my cartridges collected?

Call us on freecall 1800 628 854 or see online bookings and collection process.

Q6. Will I be paid for returning cartridges?

No, Cartridge Rescue™ will donate $2.00 per collection to the Royal Flying Doctor Service.

Q7. How much does it cost to participate?

All costs involved with the supply of the recycling / rescue boxes and the collection of them once full is covered by Cartridge Rescue ™

Q8. Do I need to pay to ship my empty cartridges to you?

No! We offer a free pick up service. (see online bookings)

Q9. Can I receive reports on the cartridges recycled?

Yes! Reports can be requested and are issued quarterly.

The 4 R's of Enviromental Management

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The Recycling Process

REUSE the better way to RECYCLE

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